Benefits for Homeowner relations
Manage My Repair gives housebuilders and their customers a smoother, smarter, and more transparent aftercare experience, removing the disconnect between 'in & out-of-hours', elevating the whole customer experience.Customers benefit from a modern, intuitive reporting platform that keeps them informed, reduces frustration, and gives them confidence that their new home is being looked after properly.
Our digital platform can seamlessly integrate into your CRM/customer care system
Designed to work seamlessly and integrate with clients CRM systems.
Potential reduction in administrative costs.
Removes duplication between in hours and out of hours emergency reporting.
API driven to allow real time system connection.
As technology evolves, our CRM will keep pace with innovation.
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Benefits to Developers:
24/7 digital emergency reporting – No call centre dependency
Reduced operational costs – Automation replaces manual handling
Lower complaint volumes – Clear communication reduces friction
Improved homeowner experience – Fast, structured outcomes
Full visibility & audit trail – Complete case tracking
Better contractor control – Measured performance & accountability
Faster response times – Smart triage & escalation
NHQB-aligned compliance support – Structured aftercare processes
Data-driven management insight – Trend & performance reporting
Scalable, secure cloud platform – Built for modern housebuilders
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“Transformation requires more than tools — it demands courage.”
Julie Sweet, CEO of Accenture
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